HelpUrgent questionsWhat should I do if the cleaning professional needs more time than I booked?

What should I do if the cleaning professional needs more time than I booked?

If a more extended cleaning period is required, discuss this directly with the cleaning agent present to find out whether they can stay longer. If this should be the case, please contact our customer support team by phone at +32 2 808 14 45 or by email at client@batmaid.be. With the correct information, we will be able to adjust the duration and billing. If your cleaning takes place on a Saturday, send us an email to client@batmaid.be, our customer support team will contact you as soon as possible.